We understand that sometimes customers may need to cancel their orders. Orders are eligible for cancellation within 12 hours of placement. If the order has been prepared for shipment cancellation requests will not be accepted.

After 12 hours of placing an order, a cancellation fee of USD 25 applies.

Once your cancellation is confirmed, we will refund to your original payment method. You will receive a confirmation email once payment is complete. Refunds are generally processed within 10 working days, it is important to note that some banks may take longer to process refunds, and SEYMAYKA has no control over this process.