Frequently Asked Question


Utilisez ce texte pour répondre aux questions de manière aussi détaillée que possible pour vos clients.

Utilisez ce texte pour répondre aux questions de manière aussi détaillée que possible pour vos clients.

Utilisez ce texte pour répondre aux questions de manière aussi détaillée que possible pour vos clients.

It's easy! Here’s how:

Choose a category or designer from the top navigation menu or search to explore a specific style or trend.

Select your desired piece and click ‘Add to bag’. Once you've added all items, it's time to checkout under ‘Summary’.

Sign in to your account or, if you've not yet created one, proceed via guest checkout.

Enter your address, payment method and delivery details to complete your order. That's it – we'll confirm the order and it will be carefully prepared and shipped to you, with updates every step of the way.

Click on ‘Size Guide’ on the item’s page to view our conversion chart. We also provide fit information and model measurements for each style under the ‘Size Chart’ tab.

Yes, you might be able to cancel some items before we prepare your order. Just head to 'Orders & Returns', or click here if you placed an order as a guest. We can't add items to an existing order, but you can place a new order for any additional pieces. You can find more info in our Return & Refunds Policy.

SEYMAYKA Pricing and Payment

This is determined by your shipping destination and will be displayed at checkout before completing your purchase. If your local currency is unavailable, your order will be charged in USD for a competitive exchange rate.

If you pay by debit card or PayPal, SEYMAYKA will take payment at the point your order is placed on our site. If you pay by credit card, full payment is usually taken once your order is ready for shipping, but your bank or card issuer may reserve the order amount in your account immediately.



American Express

DeltaVisa Electron


Apple Pay

For your safety, security checks are taken on all payments made to us at the time of purchase.

Absolutely. We keep your personal data private and confidential and only give it out with your consent or if legally permitted to. 

Product availability & Authencity

We aim to provide a fair opportunity to shop our most in-demand styles and as items are often limited, we don't offer reservations.

100%. Our offering is expertly curated by the best luxury fashion retailers around the globe and our retailers guarantee all items are authentic.

Your order will be carefully packaged in a protective box OR bag — with branded dust bags if provided by the designer — to ensure it arrives to you in great condition.

Shipping, taxes & duties

This varies depending on the size, weight and destination of your chosen items, and the cost will appear at the checkout. The good news is we offer One Shipping Fee for orders above a certain threshold – this means you can purchase multiple pieces from multiple locations for one fee.

Once your order is confirmed, we'll dispatch it within 2 business days. Delivery takes 2-7 business days, depending on your location and chosen shipping method. If you ordered from multiple SEYMAYKA partners, your items will arrive separately and you'll receive separate delivery notifications.

While SEYMAYKA ships internationally, the brands on our site can determine where their pieces are distributed — so some may not be available to purchase in all regions.

We work with DHL, UPS, FedEX.

It depends on your location. It takes 1-3 business days to Europe and 5-8 business days to USA, Australia and the rest of the world.

Please note that refunds may take up to 10 working days to process due to varying processing times between payment providers. To ensure your refund is as quick as possible, please see our Returns Policy


All products are guaranteed to be authentic.

We only sell new items.

SEYMAYKA a legitimate website that deals in luxury fashion clothing, footwear, and accessories for men, women.